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Before using this website (the Site), provided by us free of charge, please carefully read these terms and conditions. The term "Site" includes the websites www.ethical-utilities.co.uk and all associated web pages. If you do not agree with or accept any of these terms and conditions, please discontinue using the Site immediately.
If you have any inquiries regarding the Site, please contact us using the contact form available at info@businessenergyclaimsguru.co.uk.
Please note that this website does not facilitate the sale of products or services. Any agreement to provide legal services will be subject to separate terms and conditions, in addition to these terms, and will be provided to you separately.
While we strive to maintain the availability of the Site, we cannot guarantee uninterrupted access or continuous availability of the Site. We reserve the right to suspend or terminate the operation of the Site at our discretion.
We make efforts to ensure the Site is accessible to all users. If you encounter any difficulties while using the Site, please contact us through the available contact form on our website.
By using the Site, you agree to the following terms:
If you fail to comply with these terms and conditions or applicable laws, we reserve the right to deny or suspend your access to the Site.
We value your privacy and the security of your personal information. Our privacy policy outlines how we handle the personal information you provide to us. It explains the types of personal information we collect, the purposes for which we collect, store, use, and share your information, your rights regarding your personal information, and the means to contact us or relevant supervisory authorities if you have any questions or concerns regarding the use of your personal information.
Our privacy policy is available here
Our website utilizes cookies, which are small text files that are placed on your device (such as a computer, smartphone, or other electronic device) when you visit our website. These cookies help us recognize you and your device, store certain information about your preferences or previous actions, and contribute to improving our site.
In accordance with applicable regulations, we will seek your permission (consent) before placing cookies or similar technologies on your device, except when they are necessary for us to provide a service that you have specifically requested.
You have the option to opt out of cookies by adjusting your browser's cookie settings. While most browsers automatically accept cookies, you can modify your browser preferences to reject or receive alerts when cookies are being sent. Please consult your browser's "help" section for instructions on disabling cookies. However, please note that disabling cookies may result in a loss of certain functionality on our website. For more detailed information on cookies and how to disable them, you can visit the Information Commissioner's webpage on cookies at: https://ico.org.uk/for-the-public/online/cookies/To learn more about the specific cookies we use and how we utilize them, please refer to our Cookie Policy available here
The ownership and operation of the Site, as well as all its content, belong to us and/or our licensors. We and our licensors retain all rights.
The Site is intended for personal, non-commercial use. Unless expressly authorized by us, you are not allowed to modify, copy, distribute, transmit, display, modify, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or content obtained from the Site.
All intellectual property rights, including but not limited to patents, copyrights, database rights, and trademarks (whether registered or unregistered), associated with any content or material on the Site, belong to us and/or our licensors. All rights are reserved for our benefit and/or the benefit of our licensors. These terms and conditions do not grant you any rights in the Site or its content.
While we strive to provide accurate and current information on the Site, we cannot guarantee or promise that the information is always accurate, complete, up-to-date, or suitable for your specific purposes. Any reliance you place on the information provided on the Site is done at your own risk. These terms and conditions do not override any mandatory statutory requirements or your statutory rights.
The content available on the Site is intended for general informational purposes only. It aims to provide you with information about us, our products, news, features, services, and other websites that may be of interest to you. However, the content does not constitute technical, financial, legal, or any other form of advice, and it should not be relied upon for such purposes.
The Site may include hyperlinks or references to external third-party websites. These hyperlinks and references are provided solely for your convenience. We do not have control over these third-party websites and do not assume any responsibility for the content, materials, or information contained within them. The inclusion of any hyperlink or reference to a third-party website does not imply endorsement of the website, products, or services offered by that third party. Your use of a third-party website may be subject to its own terms and conditions.
We strongly believe in fostering equality and diversity in all our interactions with clients, third parties, and employees. If you would like to obtain a copy of our Equality and Diversity Policy, please don't hesitate to contact us.
Your use of the Site is subject to its availability and provided on an "as is" and "as available" basis. Therefore, we do not make any representations, warranties, conditions, or other terms (whether express or implied) regarding the provision of the Site. This includes, but is not limited to, its completeness, accuracy, currency, content, information, satisfactory quality, or fitness for a particular purpose.
To the extent permitted by applicable law and our professional obligations, we exclude all liability (whether arising in contract, tort, breach of statutory duty, or otherwise) that we may have to you in relation to:
Under no circumstances will we be liable to you for any loss or damage (including, but not limited to, direct or indirect losses) arising from your use of or reliance on the Site.
However, our liability is not excluded or limited in cases of death or personal injury caused by our negligence, fraudulent misrepresentation made by us on the Site, or for any other statutory rights that cannot be excluded.
If you violate any of these terms and conditions, you agree to indemnify and defend us against any costs, expenses, claims, proceedings, actions, losses, damages, or liabilities we may incur as a result of your violation.
We retain the right to modify these terms and conditions periodically without providing prior notice. By continuing to use and access the Site, you acknowledge and accept any changes made by us. It is your responsibility to review these terms and conditions regularly to ensure awareness of any modifications.
These terms and conditions are subject to and interpreted in accordance with the laws of England and Wales. By using the Site, you consent to the exclusive jurisdiction of the courts of England and Wales.
Our goal is to provide you with the best possible service. However, if you ever feel dissatisfied or have any concerns about the service we have provided, please let us know immediately so that we can address the issue.
Initially, we recommend contacting the person responsible for your case to discuss your concerns. We will make every effort to resolve any issues at this stage. If you wish to make a formal complaint, you can find detailed information about our complaints procedure in our dedicated complaints procedure document. Please be assured that making a complaint will not affect how we handle your case.
We are committed to resolving complaints, but if a satisfactory resolution cannot be reached, you have the option to escalate the matter through the Solicitors Regulation Authority and the Legal Ombudsman, who provide complaint handling and dispute resolution services.
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